DigitizerZone Policies
Shipping
All orders require 1-2 business days of processing time prior to shipping
We do not offer International/Canadian shipping at this time.
All orders shipped to addresses in CA will be charged state sales tax.
Terms
and Conditions
Your use of
this website is governed by the policies, terms, and conditions set forth
below. Please read the following information carefully. By using this
website or submitting an order for products, you indicate your acceptance
of, and agreement to be bound by the terms and conditions set forth below.
If you do not agree to these terms and conditions, please do not submit
any orders.
If you decide to purchase from this website, you will be asked to supply certain information, including but not limited to credit card information. By purchasing you agree that all information you provide to us will be accurate, complete and current. You agree to pay all charges incurred by authorized users of your account and credit card at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes and shipping charges related to your purchases.
Pricing and Typographical Errors
All prices are subject to change without notice. We make every effort to
provide you with the most up-to-date information. Despite our best
efforts, information or pricing on some items on this website may be
incorrect.
In the event that a product is listed with incorrect information or price due to a typographical, or other error, DigitizerZone reserves the right to refuse or cancel your order, or you may choose to purchase the item at the corrected price.
While we make every effort to verify prices before charging your credit card, DigitizerZone shall reserve the right to refuse or cancel any orders placed on incorrectly priced items whether or not the order has been confirmed and your credit card has been charged. In the event such a situation occurs, DigitizerZone will make every effort to contact you to resolve the issue in a timely and mutually acceptable manner.
Returned
Check Charges
Digitizerzone or Premier LTD. its parent company, shall assess a
$25.00 charge against any company, organization or person who issues a
check or draft in payment of goods or services received and such check or
draft is returned for insufficient funds or lack of an account or
otherwise dishonored by the bank, savings and loan institution or credit
union on which it is drawn.
Cancellation Policy
All cancellations must be made before the order ships. No cancellationcharges will apply.
Compatibility Policy
All digitizers sold on this site are guaranteed to be compatible with
computers having a RS-232 serial port and/or a USB 1.1/2.0 port.
They are NOT however, guaranteed to be compatible with all software
applications. You, the customer, are responsible for software
compatibility. If you are unsure, contact your software manufacturer
and verify compatibility before purchasing any product.
Non-Warranty
Return Policy
An RMA number must be obtained from Digitizerzone within 20 days from the
date of delivery before any returns will be
accepted. All returns must be shipped in the original packaging and must
include all components, software and documentation in original
"new" condition. Customer is responsible for return shipping
charges. Non-warranty returns are subject to a 15% return service fee plus
any shipping cost not paid by customer (Effective Aug. 29, 2003).
Warranty Replacement Policy
All warranties are handled through the respective manufacturer. All DOA
and defective products must be identified as defective by a
manufacturers representative prior to return*. Product DOA period is
ninety (90) days following the date of purchase by the original owner.
Shipping for all DOA products is arranged by the manufacturer.
Software incompatibility does not constitute a warranty return situation.
*Call the manufacturer listed below that corresponds to your product:
GTCO:
CalComp:
Summagraphics:
Technical
Support Policy
Digitizer Support is provided by the manufacturer of the product. Fees may apply. Call manufacturer for details.
GTCO:
CalComp:
Summagraphics:
TRADEMARKS. DigitizerZone is a trademark of Premier LTD. All other names and trademarks are the property of their respective owners.